CoDE Pod Hostels offer high quality accommodation in a combination of both double and multi-share Pod bed rooms. This will be our second site in Edinburgh, with our Rose Street location consistently being one of the top-rated hostels in the city across all websites.
Our hardworking front of house team are the key to the success of CoDE. Your first priority will always be creating a welcoming, fun and secure environment for all of our guests.
Who you are
This role requires strong team and relationship qualities. We are looking for friendly people who can build rapport with our guests and team. A friendly attitude combined with a strong work ethic, problem solving, resilience, great reliability and time keeping, plus a passion for continual improvement.
Strong English language skills are required in both speaking, reading and writing. Although we welcome any candidates who are visiting to improve their English further as we really value other language speakers such as Spanish, Italian, French, German, Cantonese to name a few.
What we are really looking for is people with the right attitude, we can teach you the rest!
What you’ll do
Responsibilities include but are not limited to:
Welcoming our guests, checking guests in and out, storing luggage, booking taxis, selling tours and products, processing payments, responding to requests, phone calls, emails and reviews.
Caring for the building, reporting maintenance and tidying the common areas to ensure they remain clean and tidy for our guests.
Communicating with cleaners, generating housekeeping reports and monitoring progress to ensure the rooms are ready for 3pm check ins.
Team work, to ensure the best standards for our guests we all need to work together, so communication is key.
The opportunity to be part of an innovative, growing brand where we welcome new ideas and initiatives
Work for a company where you are more than just a number, with real opportunities to progress and develop your skills
Working with us you will be exposed to all aspects of business from sales, customers, suppliers, accounts and operations.
If you think you might be our next reception star, please send your CV and a cover letter telling us why you’d like to join our team @ email@example.com
The CoURT building in Edinburgh Old Town originally contains holding cells and courtroom facilities. THE CoURT by CoDE Pod Hostels features the cells as private rooms and we will have a new type of pod available!
The building where it all started! The CoDE vision came alive in this cosy hostel tucked away on Rose Street. You’ll find this cosy boutique hostel right in the heart of Edinburgh’s New Town close to many restaurants, shops and bars. Start your day right with our incredible breakfast.