Group Policies

Groups of 8 or more guests

Please note: CoDE does not accept school groups and hen, stag or similar groups.

We do not offer coach parking, please ensure that drivers are fully aware of this and have organised proper coach parking prior to arrival.

Due to the layout of the buildings and the room types chosen, we can’t always accommodate groups on the same floor. We will, however, do our best to place them as close together as possible.

You must complete your online check in form with all group member details at least 1 week prior to arrival. 

On arrival a ‘code on conduct’ must be filled out by a group leader.  It is company policy to charge a fully refundable damage deposit of 250.00 GBP per room. Your credit card will be “Pre – Authorized” for this.

We don’t mix groups and solo travellers in shared dorms, groups will only be allocated into private dorms/rooms. Groups are expected to pay for full occupancy of the room.

under 18s

We do not accept guests under the age of 18 at our property.


Check-in time is from 15:00.

Check-out is until 11:00. If the rooms are not vacated by that time, a late check-out fine will be applied.

Groups are required to check-in and check-out all together. If this isn’t possible, please advise the group reservations team in advance.

We offer free luggage storage before check-in and after check-out. Due to limited space, please let us know in advance if this is something your group will need. This may be charged at £5.00 per bag.

Reception is open 24/7 so there is always a member of the team to help you and your group with any questions / issues.

We will accommodate the number of people in the room types pre-confirmed by you via email. If more people arrive, they will be asked to pay the available rate at check-in.

In house

Smoking inside the building is against the law. Any guest found smoking in the building will be fined for the costs caused.

Any guest found using drugs in the building will be asked to leave the premises immediately; no refund will be offered.

Guests will be expected to reimburse CoDE Pod Hostels for any damages caused by inappropriate behaviour during their stay.

Sorry! We can’t accept delivery of packed lunches/tickets ordered by external companies at any of our hostels. If you’re looking for lunches or tickets for your group, we can arrange them – just let us know.

Please make sure guests have adequate travel insurance. We can’t take responsibility for any lost or stolen property.


A deposit of 20% will be charged in order to secure the reservation.

The remaining balance is due 28 days prior to arrival.

Cancellation policy

Cancellations must be emailed to:
If a whole reservation is cancelled up to 28 days before the arrival date, the accommodation deposit will not be refunded.

The group reservation can be amended free of charge up to 28 days prior to arrival. If due to the amendments the value of the reservation falls below the original deposit amount, then we will not be able to refund the difference. If you cancel your group reservation less than 28 days before your day of arrival, no refund will be given and the outstanding amount will be due.

If you are booking within 28 days of your arrival date, no refund will be given for any cancellation or amendments, and the full amount will be due immediately.

In the event of Force Majeure (governmental action, transportation interruption, terrorist attack, acts of God…) affecting your booking, we reserve the right to receive any outstanding payments in connection to your confirmed booking.